This training program gives essential information on key areas of German culture and business behavior.
Thousands of US-American business people doing business with Germans or working in Germany have already benefited from this course.
areas covered include:
• The influence of German and American values on business behavior and decision-making
• The German
• Recognizing and dealing with differences in communication styles
• Leadership styles in Germany
decision-making and attitudes towards change and risk
• Strategies for conflict resolution and collaboration
a personal action plan to create better business relationships
Example: A US company with a large subsidiary in Germany
is about to implement a new process for product manufacturing at a German plant. The process specialists are US-American. They are
concerned about how to get the necessary support from their German colleagues, whose help is needed with implementation and a tight
What Past Participants Have Said:
“Absolutely useful – great insight on how I can lead cross culture teams for
the most productive results.”
“This class is the best training I have attended during the 12 years with our company.”
anyone involved in relations with Germans. I thought I understood some of the German culture before taking this seminar. I realize
now that I probably didn’t. Excellent job, well worth time invested.”
2. Businesskontakte mit Amerikanern (Business Contacts
This training program helps German business people understand US-American culture and business behavior. It can be
delivered in German or English. Hundreds of German participants have found that this program has greatly improved their working relationships
with their American counterparts and clients.
Content areas covered include:
• Culture and its role in business
and German values
• Recognizing and dealing with differences in communication style
• Leadership styles in the USA
communication and information flow in corporations
• Communicating in English as a second language
• Strategies for conflict
• Tools for analyzing cultural disconnects
Example: Employees at the German subsidiary of a US-American corporation
in the IT industry feel that their presentations are not received well by American audiences, and would like to know how to improve
them. Moreover, there are complaints about American communication being “fuzzy” and “unclear”. Worse still, frustration about relations
with the American colleagues is being expressed.
What Past Participants Have Said:
“Ein fachlich und inhaltlich TOP-Training! Vorteilhaft,
dass es in Deutsch abgehalten wurde.”(Excellent training, both in terms of content and delivery! Very advantageous that it was delivered
“Sehr praxisbezogen, gute Beispiele, nachvollziehbar.” (Very practical information, good examples, resonates with my experience.)
What is a team and how does it work? Germans and Americans often answer this question differently.
So it is not surprising that American-German work teams often get stuck in conflict when working together. The resulting breakdown
in communication and lowered levels of trust often manifest as decreased productivity.
We have been very successful at helping American-German
teams explore the cultural, structural and interpersonal factors in their collaboration. Our interventions have resulted in decreased
conflict and misunderstandings, as well as improved decision-making quality, increased motivation and higher productivity.
A German engineering company has recently acquired the majority stake in an American company. The management team consists of both
Germans and Americans. The business situation calls for speedy and decisive action, but the managers struggle with cooperating in
a productive way.